At Dylux, we craft RV appliances to elevate the road trip experience with exceptional performance and durability. Our high-quality standards are backed by an industry-leading warranty program, giving you and your customers confidence in every product. Explore the extended warranty coverage for each Dylux appliance below—designed to reflect our commitment to excellence.

Warranty Coverage by Product

Our warranties begin on the purchase date from authorized dealers and cover defects in materials and workmanship under normal use. As a premium brand, Dylux offers extended protection to match the durability of our premium products.

Air Conditioners: 2 years
Covers the compressor, condenser, evaporator, and fan motor—ensuring cool comfort for years.

Electric Fireplaces: 1 year
It covers heating elements, electrical systems, and aesthetic components, delivering lasting warmth and style.

Water Heaters: 2 years
Covers tank, heating elements, and gas/electric systems—built for reliable hot water on demand.

Ovens: 2 years
Covers burners, ignition, controls, and interior—crafted for consistent cooking performance.

Cooktops: 2 years
Covers burners, gas/electric systems, and surface—precision-engineered for the RV chef.

Microwave Ovens: 2 years
Covers the full unit (2 years) and magnetron (5 years, parts only)—a hallmark of premium reliability.

Refrigerators: 3 years
Covers cooling system, compressor, shelving, and seals—keeping food fresh longer.

Electric Coolers: 2 years
Covers the cooling unit, power supply, and insulation—portable chilling you can trust.

Gas Stove Sink Combos: 2 years
Covers gas burners, sink fixtures, plumbing, and structure—durability in every detail.
Note: Exact terms may vary by model. Refer to product documentation or contact us for specifics.

What Is Covered?

Dylux warranties ensure protection against manufacturing defects, offering free repair or replacement of faulty components. Our high-quality materials and rigorous testing mean your customers enjoy dependable performance—backed by us.

What Is Not Covered?

Damage from misuse, improper installation, or neglect; normal wear (e.g., minor scratches or fading); unauthorized repairs or modifications; issues due to failure to follow maintenance instructions. See the enclosed warranty documentation for complete details.

Filing a Warranty Claim
Supporting your dealership is our priority. Here is how we handle claims:

• Contact Us: Submit the product serial number, proof of purchase, and issue description to Dylux support.
• Review: We will evaluate the claim and provide clear next steps.
• Resolution: Approved claims are swiftly resolved with repair or replacement delivered to your dealership.

The Dylux Difference

As a dealer, partnering with Dylux means offering your customers premium RV appliances with warranties that match their quality. Have questions or need claim assistance? We are here to support your success. Contact us at 1-877-553-9589 or support@dylux.com.