Warranty| Dylux

Warranty

At Dylux, we craft RV appliances to elevate the road-trip experience with exceptional performance and durability. Our high-quality standards are backed by an industry-leading warranty program, giving you and your customers confidence in every product. Below, explore the extended warranty coverage for each Dylux appliance—designed to reflect our commitment to excellence.

Warranty Coverage by Product

Our warranties begin on the purchase date through authorized dealers and cover defects in materials and workmanship under normal use. As a premium brand, Dylux offers extended protection to match the longevity of our top-tier products.

Air Conditioners: 2 Years
Covers compressor, condenser, evaporator, and fan motor—ensuring cool comfort for years.

Electric Fireplaces: 1 Year
Includes heating elements, electrical systems, and aesthetic components for lasting warmth and style.

Water Heaters: 2 Years
Applies to tank, heating elements, and gas/electric systems—built for reliable hot water on demand.

Ovens: 2 Years
Covers burners, ignition, controls, and interior—crafted for consistent cooking performance.

Cooktops: 2 Years
Includes burners, gas/electric systems, and surface—precision-engineered for the RV chef.

Microwaves: 2 Years

Covers full unit for 2 years; magnetron extended to 5 years (parts only)—a hallmark of premium reliability.

Refrigerators: 3 Years
Applies to cooling system, compressor, shelving, and seals—keeping food fresh longer.

Electric Coolers: 2 Years
Includes cooling unit, power supply, and insulation—portable chilling you can trust.

Gas Stove Sink Combos: 2 Years
Covers gas burners, sink fixtures, plumbing, and structure—durability in every detail.

Note: Exact terms may vary by model. Refer to product documentation or contact us for specifics.

What’s Covered?

Dylux warranties ensure protection against manufacturing defects, offering repair or replacement of faulty components at no cost. Our high-quality materials and rigorous testing mean your customers enjoy dependable performance—backed by us.

What’s Not Covered?

Damage from misuse, improper installation, or neglect.

Normal wear (e.g., minor scratches or fading).

Unauthorized repairs or modifications.

Issues due to failure to follow maintenance instructions.

See the enclosed warranty documentation for complete details.

Filing a Warranty Claim

Supporting your dealership is our priority—here’s how we handle claims:

Review: We’ll evaluate the claim and provide clear next steps.

Resolution: Approved claims are swiftly resolved with repair or replacement, delivered to you.

The Dylux Difference

As a dealer, partnering with Dylux means offering your customers premium RV appliances with warranties that match their quality. Have questions or need claim assistance? We’re here to support your success.