Frequently asked questions
What products does Dylux offer?
Dylux provides premium RV appliances, including air conditioners, refrigerators, microwaves, ovens, cooktops, water heaters, electric fireplaces, coolers, and gas stove sink combos—designed for modern comfort on the road.
Are Dylux products energy-efficient?
Yes, our appliances are engineered with advanced technology to optimize energy use, ensuring comfort without draining RV power systems.
What’s covered under the Dylux warranty?
Our warranties (up to 3 years on select products) cover defects in materials and workmanship under normal use. See our Warranty Page for full terms.
How do I file a warranty claim?
Contact us with your product serial number, proof of purchase, and issue description. We’ll guide you through the process and resolve approved claims quickly.
What if my product isn’t working as expected?
Reach out to our support team at 877-553-9589 or sales@dylux.com—we’ll troubleshoot or assist with warranty options as needed.
Can I customize a Dylux product?
Absolutely! We offer OEM services to tailor RV appliances to your specifications. Contact us to discuss your vision and requirements.
How long does the customization process take?
Timelines vary by project—typically 4-8 weeks from design approval to delivery. We’ll provide a detailed schedule after reviewing your needs.
How do I become a Dylux dealer?
Contact us with your business info and needs. We’ll review your inquiry within 5-7 business days and onboard approved partners swiftly.
How do I register my Dylux product?
Visit our Product Registration Page to submit your purchase details—it’s quick and ensures seamless support if needed.
Where can I download product manuals?
Head to our Downloads Page for detailed specs and manuals on all Dylux appliances.